600 hours of early learning and childcare (ELC) for eligible 2 and 3 year olds and all 4 year olds, in over 185 centres in every area of the authority, increasing to 1140 hours for all children by 2020 as per the legal requirement of the Scottish Government in the Children and Young People (Scotland) Act 2014. Specialist support for children with additional needs.
174 Primary schools in all areas of the authority, ranging in size from around 5 to 500 pupils
29 Secondary schools in all areas of the authority, ranging in size from less than 60 to over 1,000 pupils.
Staffing for Family Teams, providing social care support to children, through early intervention, looked after children and child protection services.
Leisure, library, sporting, youth, museum and culture services and facilities and support for the arts across the Highlands delivered by High Life Highland.
A range of commissioned and targeted services for vulnerable adults, including Mental Health Officers, Women’s Aid, Adult Support & Protection and Sensory Impairment.
The Council pays NHSH Highland to provide Adult Social Care Services for the Highland Community. The range of services includes: Care at Home, Care Packages, Care Homes – Older People, Day Care Centres - Older People, Day Care Centres - Learning Disabilities, Housing Support, Community Care Teams.
The Council has a statutory duty to provide household bin collections. Every household in Highland receives a fortnightly residual (green) bin collection. In many parts of Highland people also receive a fortnightly recycling collection and in Inverness, a food waste collection service operates
The Council runs 22 recycling centres throughout Highland to assist in disposing of waste. The aim is to recycle as much waste as possible to avoid things going to landfill.
The Council has a duty to keep its streets free from litter. This includes the provision of bins for litter, street sweeping. Most of the activity takes place in the town and city centre areas across Highland.
The Council maintains public parks and sports area, cuts public grass areas and in cemeteries and burial grounds, inspects playparks and has a duty to cut back vegetation on road verges.
The Council contracts with bus operators to provide services on some routes e.g. mostly evening, weekend and rural services for which commercial operators say they do not make a profit. Dial a ride and subsidized taxi scheme are also provided.
Our winter service starts on the 14 October and continues to 14 April. During this time we monitor road and weather conditions across our road network.
We maintain a fleet of 105 gritters, 42 pavement gritters and 1 snowblower. Over a typical winter around 50,000 tonnes of salt will be spread on the road.
The cost of providing this service reflects the fact that we have to treat the longest local road network of any council in Scotland. Although expenditure varies according to the severity of the winter we would expect to spend in the region of £5 million annually.
The service includes road resurfacing, bridge and wall repair, barriers and routine inspections and condition surveys.
Our customer service and access points allow customers to access a wide range of services from the Council and respond to customer queries and questions.
The Council’s facilities are maintained and managed to provide a fit for purpose environment from which to deliver services to the public. To ensure that all council buildings are maintained in line with best practice and use of resources and that our statutory duties are met and customer satisfaction is achieved.
Environmental Health are responsible for a range of services including environmental protection, food safety and food standards, health and safety, licensing standards.
Delivery of front line Catering Cleaning and Facilities Management Services Highland Wide.
The trading standards service works to protect consumers and support legitimate business. The trading standards team perform a number of functions and have a statutory obligation to enforce fair trading and combat illegal trading.
Delivers a business advice and loan finance service to help Highland businesses to set-up and grow; supports individuals, with priority given to young people, to prepare for and access work; encourage people and businesses to visit and invest in Highland, and seeks to create the conditions for economic growth, for example, regeneration of land and buildings, tourism infrastructure.
The Council provides a street lighting service across Highland. Where we have street lighting, we light all areas to the same extent and for the same period.
Council tax is collected by each local council to pay for services in your community. Council tax is based on the property's market value and each property is put into a council tax band between A and H, based on its size, location and a few other factors. Council tax makes up 26.7% of Highland Council’s total budget and a 3% increase in Council tax across the whole of Highland in one year is the equivalent of £3.6m.
There are a range of services which we can charge for, these include burials and cremations, school meals, car parking and childcare.